Description
An organisation's full understanding of its business processes is fundamental to formalised approaches to quality and excellence such as the EFQM Model and the ISO 9000 family of standards.
Concepts such as Business Process Re-engineering and Business Process Management reflect the importance of this management principle.
There is now plenty of hard evidence that a focus on business processes is good business practice and leads to continual improvement of both performance and results.
And yet many organisations (even those adopting the EFQM or ISO 9000 approaches) are missing the opportunities offered by applying the principle in ineffective ways.
This Business Improvement Network workshop will not only review the key elements of managing by process but will also keep the focus practical by applying those elements to real life issues experienced by those taking part, and by allowing plenty of time for discussion.
We have asked process improvement specialists Triaster to take part in order to share their experience of capturing, communicating and improving processes developed in working with hundreds of organisations in many sectors over the past 15 years.
Benefits
This workshop will be most suitable for those with influence or control over the design and implementation of an organisation's management system. As well as gaining a fresh insight into the possibilities, you will leave with practical ideas on how to go about improving the value that your own organisation can get from systematic process management.
Register your interest in this workshop and we will contact you with full details and will answer any of your questions to enable you to ensure the workshop will give you maximum benefit.
