Free Information

The Business Improvement Network is dedicated to the promotion of the principles and practices of Continual Improvement.

To that end, we have created and will continue to develop a free library of the best and most relevant information we can find.

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Contents

 The following items are either currently in the database, in which case they are underlined, or they are in preparation and will be added at a later date.
  • Improving productivity
    1. Be prepared to change the way you think
    2. Think outside-in
    3. Think capability
    4. Think flow
    5. Think system
    6. This means me

  • Benchmarking
    1. Process Classification Framework
    2. European Benchmarking Code of Conduct
    3. UK benchmarking index for SMEs

  • Investors in People
    1. Introduction
    2. Understanding
    3. Review
    4. Action
    5. Improvement
    6. Assessment

  • ISO 9000
    • Excellence: you can get there from here!
    • When to use ISO 9004:2000
    • The hidden records of ISO 9001

  • Basic Management Skills
    1. The Human Factor
    2. Presentation Skills
    3. How to Build Quality into your Team
    4. Personal Time Management
    5. Groups that Work
    6. Planning a Project
    7. Conversation as Communication
    8. The Art of Delegation
    9. How To Write Right
    10. What Makes a Great Manager

  • Managing change
    • Halt mindless change!
    • Coming to grips with the dismal record of quality program implementation

  • Personal growth
    • Ten Secrets to success
      1. Integrity
      2. Imagination Rules the World
      3. Self-Discipline
      4. Undefeated Optimism
      5. Planning, Strategy & Uncommon Success
      6. The Power of Partnerships
      7. Never Work Again
      8. Patience and Persistence
      9. Know the Rules
      10. Your attitude determines your altitude

  • Self Assessment
    • Simply better!
      1. Overview
      2. Guidebook
      3. Customer and Market Focus
      4. Leadership
      5. Information and Analysis
      6. Strategic Planning
      7. Human Resource Development & Management
      8. Process Management
      9. Business Results

  • Team building
    • Seven steps to successful team building