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Description |
One result of the application of the ISO 9000 management principle of Continual Improvement is the reduction of costs. And one major benefit of the reduction of costs is that it is visible to, and welcomed by, senior management. The savings can be enormous. Philip Crosby, the author of Quality Is Free, claimed that the cost of "doing things wrong" can be as much as 25% of the revenue of a manufacturing company or 40% of the operating costs of a service business. This workshop, which will involve a case study and group work, will propose a common approach for implementing cost reduction covering these key aspects: - Establishment of high level metrics or key performance indicators - Use of self-assessment to prioritise areas of potential savings - Identification of key processes that will affect cost reduction - Application of a cost reduction framework covering process mapping, process ownership, measures & targets for improvement, and reporting & analysis. We will relate the overall approach to the principles, requirements and guidance of the ISO 9000 standards. We will use a pre-workshop questionnaire to help us to address, as far as is practicable, the specific requirements and interests of participants. The workshop will be led by Jeff Gargan, who has spent over 20 years leading cost reduction projects in both the private and public sectors, including blue chips such as GKN and Hewlett Packard. He is a Fellow of the Chartered Institute of Management Accountants and the founder and Managing Director of ImpacTec Ltd - a software and services Company specialising in helping organisations manage cost reduction initiatives. |
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Facilitators |
Jeff Gargan, ImpacTec Ltd Jim Wade, The Business Improvement Network |
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Timing |
Registration is at 09.30 for a start at 10.00. Finish at 16.30.
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| Date |
Wednesday 12 May.
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| Venue |
Hosted by Computer Associates at their spectacular European headquarters at Ditton Park near J5 of the M4.
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| Investment |
Your investment, inclusive of lunch, refreshments, and materials will be £195 + VAT.
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| Reservations |
Simply send us an
email, phone
0118 987 5120 or fax 0118 987 2683. Note: unless you have participated in The Business Improvement Network before (or you have already registered at this site) be sure to include your phone number in any message! |
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